Frequently Asked Questions

You don't need to be a car expert. We'll ask you a few straightforward questions — the registration number, the approximate condition, whether the vehicle runs, and where it is located. From there, we do the rest. We're used to working with families who know very little about the vehicle in question.

Once we agree a price and the sale is confirmed, we make a secure bank transfer directly to your account on the same day. We do not pay by cheque. Payment is made before or at the time of collection — you will always receive confirmation of the transfer before the vehicle leaves your possession.

Yes, of course. You are under no obligation to sell to us. Our valuation is entirely free and non‑binding. We would simply ask that if you decide to sell elsewhere, you let us know so we can close your enquiry.

This is something we encounter regularly and it presents no problem whatsoever. Many probate vehicles haven't been started in months or even years. We are fully equipped to assess, purchase and transport non‑running vehicles using specialist trailers and flatbed recovery trucks.

In the rare circumstances where we are unable to make a purchase — for example, if there are significant ownership or legal complications — we will always explain our reasons clearly and honestly. We will never simply stop responding.

In most cases, assets of the estate — including vehicles — cannot legally be sold until the Grant of Probate (or Letters of Administration) has been issued. However, we can discuss your vehicle, provide a valuation and agree terms in advance, so that as soon as probate is granted, the sale can proceed immediately. We recommend speaking with your solicitor and calling us to discuss your specific situation.

Yes — this is one of our genuine specialisms and something we are particularly passionate about. Classic cars, vintage motorcycles, pre‑war vehicles, barn finds, kit cars and rare models are all vehicles we welcome. We understand the value of these vehicles in a way that many general car buyers do not.

We handle all of this on your behalf. Once the sale is agreed, we will take care of the V5C logbook transfer, DVLA notification and any other required documentation. We will provide you with a signed receipt confirming the sale. If the V5C is lost or missing, we can guide you through applying for a replacement.

No. Our offer is entirely non‑binding. You are free to accept, decline or take time to consider. There is no contract, no pressure and no fixed deadline. We understand that decisions about estate assets can involve multiple family members and beneficiaries.

Missing V5C documents are very common with probate vehicles, particularly older or stored cars. In many cases, we can proceed with the sale without the V5C and manage the DVLA registration process ourselves. Please don't let a missing document stop you from getting in touch.